Shipping is a high-priority process for companies of all sizes as it ensures timely delivery of the business’ products to the consumers. However, shipping is more than just getting a delivery on time. Efficient shipping shows how much a company is committed to offering a good customer experience and ensuring repeat business. Therefore, sidestepping some common errors during this process can help businesses go the extra mile amongst competitors and avoid dissatisfied customers.

Proper packaging is not used

One of the major errors that businesses make while dispatching their products is using unsuitable packaging. Faulty packaging can easily cause damage to the product during transit. It usually happens when businesses use the same type of packaging for their diverse range of products. They do not invest in packaging material that can provide the appropriate level of protection to delicate items in their inventory.

Using the incorrect labeling on the packaging

Shipping labels have all the crucial information about the package, such as the weight, size, and shipping zone. These are all important to ensure the package reaches the right destination. Any inaccuracies while labeling can immediately halt the shipment, causing further delivery delays. So, always double-check the labels before the packages are shipped.

Making mistakes in the Bill of Lading

The Bill of Lading (BOL) is a legal contract that works like a receipt during shipping. It is usually included in the package, giving it proof of ownership. Aside from this, it contains details like the origin of the package, destination, and contents. Furthermore, the shipper and the carrier of the package sign this. Thus, the BOL has a lot of critical information. Any mistakes in this document can cost a lot later on. Therefore, to avoid this, ensure that someone from the business always cross-checks all the information mentioned in the BOL before the package is shipped off.

Listing the wrong weight and freight class

Usually, a package’s freight and weight class is already mentioned in the BOL. Despite this, these details should have their own separate labels. This is because incorrectly listing the weight and freight class can have quite expensive consequences. For example, a business lists its package in the lowest class to pay the lowest shipping charges. But before shipment, if the shipping company finds out the package’s actual weight, they would charge a huge reclassification fee. To avoid such troubles, always weigh the package properly and list the accurate class.

Not having freight insurance

It’s important to protect the shipment of products from normal accidental damage as well as from natural disasters. Most freight companies offer some level of insurance. Often, it is enough to cover the cost of damage and loss of products. Another alternative is to opt for a freight insurance provider offering additional coverage.